Privacy Policy
Last updated: September 23, 2025
1. Introduction
This Privacy Policy describes how the Plenitude Consulting Ltd AI Assurance Platform ("we," "our," or "us") collects, uses, and protects your personal information when you use our platform and services.
By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Organization and job title
- Professional background and industry
- AI use case requirements and business needs
- Form submissions and meeting requests
2.2 Usage Information
We automatically collect information about how you use our platform:
- Page views and navigation patterns
- Time spent on different sections
- Risk assessments and framework interactions
- Device and browser information
- IP addresses and general location data
2.3 Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and personalize our AI assurance platform
- Communication: To respond to inquiries and provide customer support
- Improvement: To analyze usage patterns and improve our services
- Recommendations: To generate personalized AI governance recommendations
- Meeting Coordination: To schedule and conduct consultation meetings
- Compliance: To meet legal and regulatory requirements
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties for commercial purposes.
4.2 Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted partners who assist in delivering our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- Consent: When you explicitly agree to such sharing
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection
- Incident response and breach notification procedures
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to following industry best practices.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at ai@plenitudeconsulting.com
7. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Fulfill business and legal obligations
- Resolve disputes and enforce agreements
- Improve and develop our services
When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.
8. International Data Transfers
If you access our platform from outside our primary operating jurisdiction, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our platform is designed for business use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you have an account with us
- Display a prominent notice on our platform
Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: ai@plenitudeconsulting.com